OSC 5000 - Project and Process Management

Process and project management are two distinct and critical skill sets required of today's top managers and leading companies. Mastery of these two disciplines allows teams to effectively manage their processes and formally execute projects in order to deliver within defined time, cost, and scope constraints. Documented, repeatable and well-managed processes result in increased employee/customer satisfaction, business continuity, and efficient operations. In this course, students will learn how to approach a process improvement project by understanding how to map and document processes, assess their readiness for improvement, identify requirements, set up and execute a formal project, and evaluate the results. The course is applicable to all industries, but has an emphasis on information systems and technology projects. Other majors should take IS 4430 and/or OIS 5640 course is only for BBA majors.