MGT 6510 - Problem Solving

An important part of leadership and management consists of defining and attempting to solve many types of problems. This course addresses two classes of problems, referred to as convergent ('Tame') and divergent ('Wicked'). Different methods for approaching these types of problems are discussed. Specifically, two quantitative techniques available for solving convergent problems will be considered, as will alternative approaches for addressing divergent problems. Class participants will enhance both analytical and creative thinking abilities to more effectively identify problems and potential solutions, allowing them to develop a whole new way of thinking about problems.