Course Detail
Units:
0.0
Course Components:
Lecture
Enrollment Information
Course Attribute:
University Connected Learning
Description
How good are you at listening? Do others genuinely listen to you? Listening effectively is much more than just hearing. Good listeners make others feel esteemed, clever, witty, intelligent, and acknowledged. This session looks at how to succeed in conversations, discussions, mediations, everyday negotiations, presentations, and daily chitchat. We discuss appropriate verbal and nonverbal responses, interactions, paraphrasing, modeling, mirroring, body language, voice, and the role of empathy.