Course Detail
Units:
0.0
Course Components:
Lecture
Enrollment Information
Course Attribute:
University Connected Learning
Description
Mediation is a rapidly growing method of resolving disputes. How is mediation different from arbitration and court? Learn the basics of mediation and how the mediator facilitates a negotiation to resolve a conflict. You will also learn your natural response to conflict and the techniques mediators use to deescalate conflict. Learn to incorporate these strategies in your daily life and explore your abilities as a mediator.