PROED 160 - AWWA Annual Supervisory Leadership Institute

How Can I become a Successful Supervisor? Good New/Bad News & Myths of Management, Characteristics of a Successful Supervisor, How Companies Think, The Biggest Challenges & Key Skills, Ethics & Decision-making, Complying with Labor Laws. How Can I Choose and Supercharge Employees? The Most Valuable Asset & Turnover, The Investment Process, Defining Jobs, Skills, and Knowledge, Hiring & Retaining Employees, Motivation and Job Satisfaction. How Do Organization and Planning Contribute to Success? Organizational Structure, Reactive versus Proactive, Vision, Mission, and Planning, Goals and Objectives & Employee Roles, Change & Balancing Day-to-Day Challenges. How Can I Form and Lead Dynamic Teams? What is a Team and Why are Teams Better? Building, Maintaining, and Challenging Teams, Correcting Team-destructive Behaviors, Leadership versus Mangement, Building Leadership Skills. How Can I Manage Quality and Performance? Is Quality Important and How Can I Manage It? Essentials of Structural Process Control, Defining Individual Quality Opportunities, Is Performance Important and How Can I Manage It? System Thinking and Understanding Variability.