Course Detail
Units:
0.0
Course Components:
Lecture
Enrollment Information
Course Attribute:
University Connected Learning
Description
We hesitate to "tell it like it is" for fear of sounding blunt, uncaring, cruel, or aggressive. The results: mixed messages that are confusing, inadequate, and misunderstood. Learn to talk straight in a way that won't diminish the listener. We'll discuss approach, attitude, word selection, timing, diplomacy, and saving face.