PROED 445 - Crucial Conversations for Mastering Dialogue

Crucial Conversations for Mastering Dialogue teaches powerful skills to help you speak up quickly, directly, and effectively when it matters most. This course, grounded in decades of social science research, introduces the foundations of holding impactful dialogue and takes a deeper dive into mastering the most challenging conversations, at work and at home. Participants will learn how to resolve conflict, speak their mind truthfully and tactfully, reach alignment when stakes are high and opinions vary and navigate the most important interactions at home and work.