OSC 5000 - Project and Process Management

Process and project management are critical skill sets required of today's top managers and leading companies. Documented, repeatable and well-managed processes result in increased employee/customer satisfaction, business continuity, and efficient operations, allowing the firm to deliver within defined time, cost, and scope constraints. Students will learn how to map and document processes, assess their readiness for improvement, identify requirements, set up and execute a formal project, and evaluate the results.