PROEA 430 - KPIs and Metrics to Maximize Organizational Impact

In today's business world, we have access to more data and statistics than we have ever had before. However, often times, managers don't take full advantage of the data available to them. A high performing and high reliability manager will use all tools available to them, including past experience, and most importantly data to make the right decision. Though leaders at all levels may benefit from this class, this course was designed specifically for new managers, who would like to learn how to use metrics to drive operational effectiveness. This course will better prepare managers to be better leaders by teaching them how to make sound business decisions by taking advantage of the data available to them. In addition, students will learn how to present data effectively to a variety of audiences.