TESPC 565 - CAPPS: Integrating Cisco Unified Communications Applications

The CAPPS: Integrating Cisco Unified Communications Applications online training course provides network professionals with the knowledge and skills required to integrate Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection solutions into a Cisco Unified Communications Manager environment. A variety of voice messaging deployment scenarios are discussed, which you can then adapt to your own unified communications network or your customer's environment. Additionally, CAPPS addresses the troubleshooting of a Cisco Unified Presence server (CUPS) and how to integrate CUPS with Cisco's Unified Personal Communicator. Prerequisites: Cisco Certified Network Associate (CCNA) Routing and Switching certification recommended, ICOMM: Introducing Cisco Voice and UC Administration online training course recommended, CVOICE: Implementing Cisco Unified Communications Voice over IP and QoS online training course recommended, CIPT1: Implementing Cisco Unified Communications IP Telephony Part 1 online training course recommended, CIPT2: Implementing Cisco Unified Communications IP Telephony Part 2 online training course recommended, TVOICE: Troubleshooting Cisco Unified Communications online training course recommended, working knowledge of converged voice and data networks. Basic knowledge of Cisco IOS gateways. Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.