OIS 5650 - Six Sigma for Managers

Six Sigma is a philosophy and set of concrete tools designed to reduce variation in all critical processes to achieve continuous and breakthrough improvements that impact the bottom line of organization and increase customer satisfaction. In this course, we will study the five phase DMAIC (Design-Measure-Analyze-Improve_Control) approach in detail with a combination of lecture, small group breakout sessions, and hands on practice. Course topics will include a review of statistics, process improvement tools, statistical process control, measurement system evaluation, capability analysis and design of experiments. Statistical software such as Minitab will be required and used throughout the class.