Course Detail
Units:
3.0
Course Components:
Lecture
Enrollment Information
Enrollment Requirement:
Prerequisites: 'C-' or better in (BCOR 3050 OR OSC 3050) AND Intermediate status in Business) OR (Full Major or Minor status in the School of Business) OR (Full Major status in QAMO)
Description
Introduction to the principles of quality management, with an emphasis on cross- functional problem solving. Topics include customer driven quality, leadership, employee participation and training, continuous process improvement, design quality and error prevention, management by fact, and strategic quality planning.